Last updated: December 23, 2025
Our website uses cookies and other related technologies (for convenience, all technologies are referred to as "cookies"). Cookies are also placed by third parties we have contracted. We inform you about the use of cookies on our website in the following document.
HeroBounce is committed to transparency about how we use cookies and similar technologies to provide our email validation service.
A cookie is a small file that is sent along with pages of this website and stored by your browser on your device. The stored information may be returned to our servers or to appropriate third-party servers during a subsequent visit.
Cookies help us remember your preferences, keep you logged in securely, and understand how you use our service to improve it.
A script is a piece of program code used to make our website function correctly and interactively. This code runs on our server or on your device. Scripts power features like real-time validation feedback, bulk upload processing, and dashboard analytics.
A web beacon (or pixel tag) is a small, invisible piece of text or image on a website that is used to monitor website traffic. To do this, various data about you is stored using these web beacons. HeroBounce does not use third-party tracking pixels or advertising beacons.
Some cookies ensure that certain parts of the website function properly and that your user preferences remain known. By placing functional cookies, we make your visit easier. We may place these cookies without your consent as they are essential for the operation of our service.
Examples:
We use statistical cookies to optimize the website experience for our users. These cookies allow us to gather information about the use of our website, such as which features are most popular and where users encounter issues.
Note: We ask for your permission to place statistical cookies. You can manage your preferences at any time.
We do not use marketing or advertising cookies. HeroBounce does not track you across the internet or sell your data to advertisers.
These cookies are necessary for the website to function and cannot be switched off in our systems.
auth_token
Stores your authentication token to keep you securely logged in
Duration: Session / 24 hours
session_id
Maintains your current session state across page loads
Duration: Session
csrf_token
Security cookie to prevent cross-site request forgery attacks
Duration: Session
user_preferences
Stores your dashboard preferences (sidebar state, table views, etc.)
Duration: 30 days / Local Storage
api_key_visible
Remembers whether you've chosen to show or hide API keys
Duration: Session / Local Storage
validation_history_filter
Saves your validation history filter preferences
Duration: 7 days / Local Storage
We use carefully selected third-party services that may place their own cookies:
Stripe
Payment processing and subscription management (cookies: __stripe_mid, __stripe_sid)
Privacy Policy: https://stripe.com/privacy
PostgreSQL/Redis Session
Database and caching services for validation results and user data
Duration: Varies / Server-side only
When you visit our website for the first time, we'll show you a notice about cookies. Essential cookies are automatically enabled as they're necessary for the website to function. For optional cookies (like analytics), you can choose whether to accept them.
As soon as you click "Accept" or "Save preferences," you agree to us using the categories of cookies you selected. You can change your cookie preferences at any time from your account settings.
Important: You can disable the use of cookies through your browser settings, but please note that our website may no longer function properly without essential cookies.
You can use your internet browser to automatically or manually delete cookies and configure preferences for third-party cookies. Please refer to the instructions in the Help section of your browser:
Keep in mind that disabling cookies will impact your experience on HeroBounce, as certain features like staying logged in will not work.
Cookie data is retained for the duration specified for each cookie type (see Section 6 above). Session cookies are deleted when you close your browser. Persistent cookies remain until their expiration date or until you manually delete them.
You have the following rights regarding your personal data collected through cookies:
For questions and/or comments about our cookie policy and this statement, please contact us at support@herobounce.com. If you have complaints about how we handle your data, you have the right to submit a complaint to your local data protection supervisory authority.
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page and notify you via email if you have an account with us.
If you have any questions about how we use cookies, please contact us:
Email: support@herobounce.com
Privacy Inquiries: support@herobounce.com